Effective Date: April 21, 2026
Thank you for shopping at 123hpshop.online. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Shipping Locations
We currently ship to:
- United States
- Canada
2. Order Processing Time
- Orders are typically processed within 1–3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been placed
If there are delays in processing your order, we will notify you via email.
3. Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
Shipping times may vary depending on location, carrier delays, and external factors.
4. Shipping Costs
- Shipping fees are calculated at checkout based on your location
- We may offer free shipping on selected products or promotions
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to track your shipment.
6. Customs, Duties, and Taxes (Canada)
For orders shipped to Canada:
- Customs duties, taxes, or import fees may apply
- These charges are the responsibility of the customer
- We are not responsible for delays caused by customs
7. Delayed or Lost Shipments
We are not responsible for shipping delays caused by:
- Courier services
- Weather conditions
- Customs processing
If your order is lost or significantly delayed, please contact us and we will assist you.
8. Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by customers
- If you notice an error, contact us immediately
9. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged item and packaging
We will review and provide a replacement or refund where applicable.
10. Contact Us
If you have any questions about shipping, please contact us:
Email: [Insert Email Address]
Website: https://123hpshop.online